REFUND & EXCHANGE

We are committed to ensuring that you have the best experience with AGTHEXCEPTIONAL. Below is our updated exchange and return policy:

Exchange Policy
Yes, we do offer exchanges, but only under special circumstances. Exchanges are subject to the following terms and conditions:
1. Request Period: The exchange must be requested within 2 days of receiving the product.
2. Product Condition: The item must be in its original condition, unworn, unwashed, free of any bad odour, and with all original tags attached.
3. Process: Before returning the product, please email us at Team@agthexceptional.com with pictures of the article. Once the exchange is confirmed, we will guide you through the exchange process.
4. Courier Option: To initiate an exchange, you can courier the item back to us. The cost of return shipping will be borne by the customer.
5. Size Exchange Only: Exchanges can only be made for a different size of the same product. If the required size is unavailable, the product cannot be exchanged.
6. Wear Restriction: The item can only be worn once to check the size.
7. Eligibility: Any exchange request that does not meet these terms and conditions will be refused.

We reserve the right to review your request and take the necessary steps to execute your exchange.

Return Policy
We do not offer refunds in the form of cash or bank transfers. Instead, returns are accepted only in the form of store gift cards, which can be used for future purchases.
Returns and gift card issuance are subject to the following conditions:
1. Request Period: The return request must be made within 2 days of the delivery date.
2. Product Condition: The item must be in its original condition, unworn, unwashed, free of any bad odour, and with all original tags attached.
3. Review Process: The returned product will be reviewed before issuing a gift card.
By purchasing our products, you agree to these exchange and return policy terms and conditions.

Contact Us
If you have any questions or concerns about our exchange or return policy, please feel free to contact us:
Email: Team@agthexceptional.com
Phone: +91 7973979486
We hope that you will be fully satisfied with your purchase and appreciate your support of AGTHEXCEPTIONAL.