REFUND & EXCHANGE

We are committed to ensuring that you have the best experience with AGTHEXCEPTIONAL. Below is our updated exchange and return policy:

Exchange policy 

At AG, all purchases are considered final, and we do not offer direct exchanges or monetary refunds.

In the rare event of a damaged or incorrect item, a return request may be submitted through the link below. Once received and successfully verified by our team, a store credit in the form of an AG Gift Card will be issued for future purchases.

This policy is in place to uphold the integrity of the AG experience and to protect our community from fraudulent orders, misuse, and scam-related activities increasingly present within online commerce.

We sincerely appreciate your understanding and continued trust in AGTHEXCEPTIONAL.

follow this link to initiate exchange or return and to track your order. https://www.shiprocket.in/shipment-tracking/

Refund Policy

We do not offer refunds in the form of cash or bank transfers. Instead, returns are accepted only in the form of store gift cards, which can be used for future purchases.
Returns and gift card issuance are subject to the following conditions:
1. Request Period: The return request must be made within 2 days of the delivery date.
2. Product Condition: The item must be in its original condition, unworn, unwashed, free of any bad odour, and with all original tags attached.
3. Review Process: The returned product will be reviewed before issuing a gift card.
By purchasing our products, you agree to these exchange and return policy terms and conditions.

Contact Us
If you have any questions or concerns about our exchange or return policy, please feel free to contact us:
Email: Team@agthex.com

We hope that you will be fully satisfied with your purchase and appreciate your support of AGTHEXCEPTIONAL.